Information Technology and Business Process Association of the Philippines (IBPAP)

The Information Technology and Business Processing Association of the Philippines (IBPAP) is the enabling association for the IT-BPO and GIC (Global In-House Center) industry in the Philippines. Their name has been amended from BPAP to IBPAP last March 2013.

IBPAP serves as the one-stop information and advocacy gateway for the industry. With approximately 300 industry and support-industry members, including five associations—the Animation Council of the Philippines, Contact Center Association of the Philippines, Game Developers Association of the Philippines, Healthcare Information Management Outsourcing Association of the Philippines, and Philippine Software Industry Association—IBPAP plays a pivotal role in sustaining rapid growth of the IT-BPO and GIC industry by working to ensure an enduring supply of high quality labour, supporting service innovation, and providing country visibility.

IBPAP assists investors in setting up operations easily and quickly in the Philippines. Relevant research, introductions to key government and industry officials, and a series of briefings at each step of the investment process ensure a seamless development process. Ongoing support is provided through a wide variety of initiatives, including programs for HR development, business development, knowledge sharing, and networking opportunities.

Founded in 2004, IBPAP was supported by many stakeholders. These stakeholders include the Philippine Government, the Philippine and foreign chambers of commerce and allied industries such as property, telecommunications, and employee benefits.

What started as a two-person operation expanded significantly with the industry with the help of Executive Directors for information and research, talent development, industry affairs, external affairs and their staff. In the year 2007, the association developed a strategic plan for the industry called “Road Map 2010.” This project provided the mission and development goals for the industry.